Support and Advice Service

Our charitable service is run entirely by volunteers.

On first contact with our group many people describe feeling a tremendous sense of relief that they can speak to someone who will help them with managing the condition.

  • Tinnitus information and advice – As well as providing tinnitus information and advice, we are here to listen
  • Supportive conversations – Talking to someone about any anxieties you may have about tinnitus and any distress it may cause, can be therapeutic in itself
  • One-to-one lay counselling – We offer one-to-one lay counselling support from a group member who experiences tinnitus
  • Self-help resources – Information booklets about managing tinnitus
  • Peer support, Group meetings and social meetings
  • Audiology referral support – For anyone aged over 55 with hearing difficulties, we can help complete a self-referral to audiology
  • Additional audiology support and advice – We have a good relationship with Chesterfield Royal Hospital Audiology and can ask them for additional support and advice

Patient Pathway

It is important to get a proper diagnosis so seek advice from your GP. As a result of NICE Guidance for Tinnitus Patients, there is an appropriate patient pathway that GPs should follow. Depending on the diagnosis, this may be a referral to ENT and/or to Audiology for further assessment.